SHIPPING & DELIVERY
Once your order is confirmed, it will ship within 1-2 business days and you will receive an email confirmation once it ships.
Orders are processed Monday through Friday, excluding major holidays.
Orders placed on Friday, Saturday, and Sunday will be processed on the following Monday.
For standard shipping, your order will be shipped with Trackable Ground Carrier. Tracking details will be emailed to you once your order ships.
All delivery dates and times are not guaranteed and are estimates provided by the carrier. Please contact the carrier directly if you have any delivery questions.
TAXES & DUTIES
Import taxes and duties are included in the retail price.
CARRIER & FREIGHT CHARGE
| Destination Country | Carrier | Delivery Time | Freight Charge |
|---|---|---|---|
| USA | USPS/UPS | 3-7 business days | Free shipping on orders of $12+ otherwise, it will cost $10 |
| EU countries (DE/IT/FR/ES/CZ/AT/HR/HU ) | DHL | 3-5 business days | Free Shipping on orders of $12+ otherwise, it will cost $10 |
| EU countries (UK/IE/PL/SE/NL/DK/BE/BG/EE/FI/EL/LV/LT/LU/RO/SK) | DHL | 3-7 business days | $7.99 |
| EU countries (IS/CH/NO/MK/UA) | DHL | 5-8 business days | $19.99 |
| EU countries (AD/CY/MT) | DHL | 5-8 business days | 14.99 |
| Puerto Rico, Hawaii, Alaska | USPS/UPS | 5-9 business days | Free shipping on orders of $180+, otherwise, it will cost $80 |
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
There will be no reshipping arrangement made in case parcels are returned for wrong addresses, incomplete addresses, and returned due to unavailability.
ORDER TRACKING
A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment.