ORFELD PRODUCT REGISTRATION
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ORFELD'S ONE-YEAR LIMITED WARRANTY
Limited Warranty for Orfeld
Orfeld limited warranty obligations are confined to the terms set forth below:Orfeld warrants Orfeld® products against defects in materials and workmanship for a period of one year from the date of original retail purchase. This limited warranty is valid only in the country in which the product is purchased and comes with the product at no extra charge, however shipping and processing fees will be incurred for returns, replacements and/or refunds.
If a defect exists and subject to this limited warranty, at its option orfeld will
(1) repair the product at no charge, using new or refurbished replacement parts,
(2) exchange the product with a product that is new or that has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, or
(3) refund the purchase price of the product. A replacement product assumes the remaining warranty of the original product. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes orfeld's property. When a refund is given, your product becomes orfeld's property.
Obtaining Warranty Service
For limited warranty service, simply contact us via email from our website at https://orfeldtech.com/pages/contact-us, simply click the Contact Us link, fill out and submit the customer contact form and we will be glad to help you. When you contact our customer service department you will be asked to furnish your name, address, telephone number and to provide proof of the original purchase (receipt) containing a description of the product(s), purchase date, and the appropriate orfeld model number. Before you send your product for limited warranty service please make sure to keep a copy of all relevant documents for your files (receipt, etc.). Remember, shipping and processing fees will be incurred by you and are not covered by the one-year limited warranty.
Exclusions and Limitations
This Orfeld One-Year Limited Warranty applies only to orfeld products distributed by or for orfeld that can be identified by the "orfeld" trademark, trade name, logo aﬃxed to it. Orfeld’s One-Year Limited Warranty does not apply to any unauthentic products or accessories that were not distributed/ sold by orfeld or through www.orfeldtech.comNormal wear and tear is not covered by this limited warranty. This limited warranty applies to consumer use only, and is void when the product is used in a commercial or institutional setting.
This limited warranty extends only to the original consumer purchaser and is not transferable. In addition, proof of purchase must be demonstrated.Repair or replacement of the product (or, if repair or replacement is not feasible, a refund of the purchase price) is the exclusive remedy of the consumer under this limited warranty. Orfeld shall not be liable for any incidental or consequential damages for breach of this limited warranty or any implied warranty on this product. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Orfeld is not liable for any damage to products not covered by this warranty (e.g., cups, book, User Guide).
This limited warranty does not apply:
(a) to damage caused by accident, abuse, misuse, or misapplication;
(b) to damage caused by improper maintenance (including unauthorized parts service);
(c) to a product or a part that has been modified in any way;
(d) if any orfeld trademark has been removed or defaced; and or
(e) if the product has been used with an adapter/converter.
THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. ORFELD SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF ORFELD CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. No orfeld reseller, agent, or employee is authorized to make any modification to this warranty.
ORFELD IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY. ORFELD SPECIFICALLY DOES NOT REPRESENT THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS LIMITED WARRANTY.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties or conditions, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by state or province.